How to Get Your First 10 Pet Sitting Business Customers
The hardest part of starting a pet sitting business isn't the work — it's getting the first customers. Here's exactly how to land your first 10 jobs.
Every successful pet sitting businesses started exactly where you are: zero customers, zero reviews, zero reputation. The first 10 jobs are the hardest. After that, momentum takes over.
Here's the exact playbook to land your first 10 pet sitting customers.
Day 1: Your Digital Foundation
Before anything else, set up these three things:
1. Google Business Profile (free): This is your most important marketing asset. Fill out every field completely. This takes 2 hours. Don't skip it.
2. HomeProBadge Profile (free): Get verified and listed in the HomeProBadge directory. Your profile will show up when homeowners search for pet sitting businesses near them. The $9.95 verification gives you a trust badge that compensates for having no reviews yet.
3. Facebook Business Page (free): Create a professional page with your service area, trade, and a professional photo. You'll need this for community groups.
Week 1: Your Warm Market
Your first customers almost certainly know you — or know someone who does. Work your warm market hard:
The goal: 2-3 jobs from people who already trust you.
Week 2-4: Community Outreach
Nextdoor: Join your local Nextdoor as a business. Introduce yourself with a "Hello neighbors, I just started [Business Name] and I offer [services]. Happy to answer any questions." This is often where your first 3-5 paid jobs come from.
Facebook neighborhood groups: Join all local community and neighborhood Facebook groups. When someone posts asking for a pet sitter, respond immediately and professionally.
Door hangers / flyers: Print 200 door hangers ($30-$50 on Vistaprint). Target neighborhoods where your services are most needed. Include your phone number, HomeProBadge verified badge, and a QR code to your profile.
Partner with adjacent businesses: Pet Sitting Businesses frequently get referrals from complementary trades. Introduce yourself to 5 businesses that serve the same homeowners you're targeting.
Getting Reviews from Your First Customers
Your first reviews are CRITICAL. They're the foundation everything else is built on.
Ask in person before you leave the job: "If you're happy with the work today, would you mind leaving me a Google review? It would really help my new business."
Send a follow-up text: 24-48 hours after completion: "Hi [Name], checking that everything looks great. If you're satisfied, a review would mean a lot: [Google link]. Thank you!"
Use HomeProBadge's review system: Collect verified trade-specific reviews that show up on your profile. These are often more credible to homeowners than anonymous reviews.
Target: 5 reviews from your first 10 customers. This creates the social proof foundation for all future marketing.
The Momentum Phase (Jobs 11-50)
Once you have 10 jobs and 5+ reviews:
The first 10 jobs are the hardest. After that, referrals kick in and organic Google leads start arriving. Keep your rate competitive, your communication fast, and your quality consistent — and you'll never run out of work.