How Verified Reviews Work
1
Complete a Job Report
Document your work with before-and-after photos. The job report creates the verified foundation that the review is tied to.
2
Homeowner Rates You
The homeowner receives a review link and rates you on trade-specific criteria — punctuality, quality, cleanup, communication, and more.
3
Trustometer Updates
Your Trustometer score updates in real time. It appears on your public profile, job reports, and shared links — building trust with every job.
Frequently Asked Questions
What makes HomeProBadge reviews 'verified'?▼
Every review is tied to a real job report with before-and-after photos and a confirmed address. Homeowners can only leave a review after receiving a job report — no anonymous reviews, no fake 5-stars from friends. The work happened, and the review proves it.
What is the Trustometer?▼
The Trustometer is a trade-specific rating system that goes beyond simple star ratings. Homeowners rate contractors on criteria that matter for their specific trade — like punctuality, cleanup, communication, and quality of work. A plumber gets rated on leak-free installs; a painter gets rated on clean edges and prep work.
How do homeowners leave a review?▼
After you send a job report, the homeowner receives a link to leave a verified review. They rate you on trade-specific criteria and can add written feedback. The process takes under 2 minutes and requires no app download or account creation.
Can I respond to reviews?▼
Yes. You can respond publicly to any review on your profile. Thoughtful responses to feedback — positive or critical — show future customers that you care about your work and your reputation.
What if I get an unfair review?▼
All reviews are tied to verified jobs, which reduces unfair reviews dramatically. If you believe a review violates our guidelines (spam, profanity, unrelated to the job), you can flag it for our team to review. We don't remove honest negative feedback, but we do remove abuse.
How do verified reviews help me get more work?▼
Verified reviews with real photos and trade-specific scores build trust faster than anonymous star ratings. You can share your profile link on Craigslist, Facebook, Nextdoor, and in estimates. Homeowners see proof of real work — not just promises.
Do reviews cost anything?▼
Collecting and displaying verified reviews is free on all plans. There is no limit to how many reviews you can collect. Your Trustometer score updates automatically as new reviews come in.